Complete refund process normally takes about 10-15 working days. This includes time for product pickup, quality inspection, confirmation & refund initiation.Spectacle Frame
You can return them within 7 days in case you are not satisfied. All accessories sent along should be returned. Once we receive items back from you , we will inspect them for any kind of damage and process your refund. Customer will have to bare the courier cost in case of return or exchange of sunglasses.
- Spectacle lens are made precisely as per your spectacle prescription.
- We do not accept any kind of returns for spectacle lenses , unless or until the frame is defective.
One Year Warranty is applicable for spectacle frame. This warranty is not applicable on damages resulting from any sort of negligence, mishandling, accidents, corrosion , scratches or rust, and loss of components or accessories on the customer's part. Scratches on any of the above items cannot be removed & there is no warranty for that.
- Discoloration of metal frames will be dealt on case to case basis. (Within 6 months of purchase).